Terms and Conditions
The brand name “the site” is wholly owned by “Omnyex E Commerce DMCC”, a private
company incorporated under the laws of DMCC Free Zone, having its principle place of business at Unit 2603,
JBC4, JLT, Dubai, UAE, license number JLT-69058, hereafter referred to as “the site”.
This is an contract between you and the site (with its affiliates, “the site”, “we”, or “us”)
regarding the the site Games and Software Online Shop and related software and services (the “Online
Shop”). Before using the Online Shop, please read all guidelines and policies related to the Online Shop
(including any rules, conditions, processes, or usage provisions specified on any applicable product,
program or service detail page, on any help or other informational page for the Online Shop, or in any
link from a detail page), the the site Privacy Notice.If you use the Online Shop, you will be
bound by this Contract.
1. The Online Shop
other legal agreements that apply to you as a the site account holder. the site reserves the right
to delay or decline purchases for any reason. Limits may apply to the amount and number of programs you
can buy. Electronic delivery only (keys will not be physically delivered). the site
is not responsible for any loss or damage resulting from lost or stolen programs or use without
permission. the site makes no warranties, express or implied, with respect to the Digital programs and
disclaims any warranty to the fullest extent available. No returns or refunds accepted. For any
technical disputes with any games publisher, you release the site (and its affiliates and
subsidiaries, officers, directors, employees and agents) from any and all claims connected with such
Within the Online Shop, you can browse, purchase, download and/or access video games, software (business
and consumer), plus related digital products including content and Add-On Keys (“Programs”). “Add-On
Keys” being digital products with additional or enhanced functionality, special weapons or characters,
virtual currency, or subscription access to content or services intended to be accessed or used within
“Programs” includes client software used to access the Program, documentation, ads, services, technology,
any content, data and other digital materials included in or made available through an Program
(including after downloading or initially accessing it), or through any updates and other changes and
versions of the Program. Some Programs are made available for download to your computer or other local
device, whilst other Programs are hosted on servers and are made available for use over the internet via
client software or web page links (“Developer Platforms”). Most Programs available via the Online Shop
are licensed to you by third-party Publishers. Programs available through the Online Shop are at no
charge and others for a price, as per Program product detail pages. From time to time, promotions such
as sales and give-aways promotions may be offered via the Online Shop. Any promotions may be modified or
discontinued at any time without prior notice.
2.1. Alterations. We may modify, suspend or discontinue the Online Shop, in whole or in
part, at any time without notice.
2.2. Geographic Limitations. The Online Shop is currently not available in Iran, Yemen,
North Korea and Syria.
2.3 Interruption and Closure Waiver. Your rights under this Agreement will automatically
terminate without notice and without refund of any fees if you fail to comply with its terms. We may
terminate the Agreement or restrict, suspend or terminate your use of the Online Shop at our discretion
without notice at any time, including if we determine that your use violates the Agreement, is improper,
or otherwise involves fraud or misuse of the Online Shop or harms our interests or those of another user
of the Online Shop. Our failure to insist upon or enforce your strict compliance with the Agreement will
not constitute a waiver of any of our rights. We may amend the Agreement at our sole discretion by
posting the revised terms in the Online Shop or on the site. Your continued use of the Online Shop or
Online Shop Software after any amendment evidences your agreement to be bound by it.
2.4. Security Checks. All customers are required to
verify their phone number using our automated verification system in order to access their purchases.
The numbers provided are used solely for the purpose of identity verification and are not used for any
marketing purposes. We reserve the right to request additional information from the buyer such as a
valid ID copy in order to verify their identity and decline or refund any order we believe to be
fraudulent. The use of a VPN, Proxy, VoIP number or any other means of concealing the true location
of the buyer will lead to delays, likely ID check and possible cancellation of the associated order(s).
2.4.1. Geographic Location. The supplied phone number may be subject to
geographic location checks in order to verify the authenticity of the order. All such location data
will be retained for 24 hours.
2.5. Site Uses. the site is strictly designed for consumer use only. Any purchase that we deem not for personal use may be cancelled, declined or refunded without explanation.
2.6. Communication. When placing an order, you agree to receive emails from us in relation to the order in question and be kept up to date with our latest offers. Customers wishing not to receive offers from us may notify us at any time via one of the contact methods listed in the Contact Us section.
Payments. Credit Card payments are processed by Digital Services Ltd, Suite B St. Peter Port House, Saumarez Street, St. Peter Port, GUERNSEY GY1 2PU.
3.1 Summary. Upon payment for an Program you may download and access a copy of that
Program, as applicable, for personal use. It is the buyers responsibility to ensure, before purchase,
that his device meets any minimum system requirements, including any requirement made available on the
Program product detail pages. Some Programs, will require the input of a license key as made available
in order to install or activate the Program. The buyer is responsible for any internet or other
connection charges incurred in connection with a download, access, and use of the Online Shop and any
Programs, including any free trial versions.
3.2 Sample periods. Free trial and other limited versions of Programs may be offered to
preview Programs prior to purchase. These versions may have limited features, may restrict permitted
time of use, and may contain other limitations.
3.3. Developers/Game Hosts. In order to access or use some Developer Platforms or Add-On
Keys, you may be required to create an account with the applicable Publisher or other third party (such
as a game platform provider) and you may need to link that account to your the site account. Any
information you provide to the Publisher or other third party will be subject to the Publisher’s or
3.4 Add-On Keys; Subscriptions. Add-On Keys are subject to any use, access and other
restrictions described on the Add-On Product detail page or otherwise provided in the Agreement. Some
Add-On Keys are consumables, such as virtual currency, and can be downloaded once only and used on only
one device. If you purchase an Add-On Product that is a subscription or start a free trial for such a
subscription, unless you set your subscription settings to not automatically renew, we may automatically
continue your subscription at the regular subscription price using a payment method we have on record
3.5 Developer Platforms. Developer Platforms are hosted and maintained by the applicable
Publisher or another third party. We do not guarantee that any Developer Platform will be available or
remain available to you, and we are not responsible for any downtime of a Developer Platform.
3.6 Sales Agreement. All purchases of Programs are final. We do not accept returns of
Programs. Once you purchase an Program and we, or the Publisher make it available to you, you are
responsible for downloading (if applicable) and confirming your ability to access Programs, including
retrieving the license key for the Program if applicable, and bear all risk of loss thereafter,
including any loss due to a computer or hard drive malfunction. If you are unable to complete a download
or access a Program, please contact the site customer service for assistance.
3.7 Age Restrictions. We may provide age and content ratings for Programs that
Publishers or third parties provide to us. Whilst we require Publishers to provide accurate information
regarding the content of their Programs, we cannot ensure that Program ratings are accurate or that
Programs do not include content that is offensive, indecent, or objectionable. We accept no liability
for any Program content that you find to be offensive, indecent or objectionable.